Privacy policy for AVOLA Therapy covering protected health information and patient data practices.
Last Updated: June 25, 2026
This Privacy Policy describes how Firebird Healthcare Services LLC dba AVOLA Therapy handles personal and health-related information in connection with our therapy services and website operations.
This policy applies to all personal information collected through our website, phone, email, and during the course of providing therapy services.
As a health care provider, AVOLA Therapy is committed to protecting the privacy of your health information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Your protected health information includes any individually identifiable health information related to your past, present, or future physical or mental health condition, the provision of health care services, or payment for those services.
We may use and disclose your protected health information for:
You have the right to:
For information about data collected through our website, please see our Privacy Notice.
We retain personal and health information for the period required by applicable laws and regulations. When information is no longer needed, it is securely disposed of.
We never sell, transfer, or share consumer personal data with any external organization under any circumstances, even with the user's consent, except when strictly necessary to provide our services or comply with the law. Mobile opt-in and SMS consent are never shared with any third party or affiliate for any purpose.
We implement administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of personal data. These include access controls and authentication that limit who can view your information, encryption and other technical security measures for data in transit and at rest, employee access restrictions so staff may access only the information needed to perform their duties, confidentiality agreements and ongoing privacy and security training, and compliance procedures and periodic reviews. No method of transmission over the internet is completely secure, but we work to protect your information using these measures.
Firebird Healthcare Services LLC dba AVOLA Therapy sends informational SMS messages, such as replies to your questions, scheduling coordination, appointment-related updates, secure portal or intake links requested by the patient or caregiver, and service support about your therapy services. Message type: Informational. Message frequency varies. Message and data rates may apply. We do not send marketing or promotional SMS messages. You may opt out of SMS messages at any time by replying STOP or CANCEL to any message. For help, reply HELP to (480) 999-3837 or contact us at info@avolatherapy.com.
The messaging program consists of informational messages only. These may include replies to your questions, scheduling coordination, appointment-related updates, secure portal or intake links requested by the patient or caregiver, and service support about your therapy services. We do not send marketing or promotional messages.
You can cancel the SMS service at any time. Just text 'STOP' or 'CANCEL' to the phone number from which you received messages. After you send the SMS message 'STOP' or 'CANCEL' to us, we will send you an SMS message from Firebird Healthcare Services LLC dba AVOLA Therapy to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
For help, reply HELP to (480) 999-3837 or contact info@avolatherapy.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, contact your wireless provider.
Mobile opt-in and SMS consent are never shared with any third party or affiliate for any purpose.
For questions about this Privacy Policy or to exercise your rights regarding your health information:
We reserve the right to update this Privacy Policy at any time. Changes are effective when posted on this page. We will notify patients of material changes as required by law.